Last updated: 25 August 2023
This Privacy Policy explains how Youth Skills (“we”, “us”, “our”) collects, uses, stores and discloses personal information through our website https://www.youthskills.co.za and related services. We are committed to protecting your privacy and processing personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information we collect
- Personal data you provide: name, email, phone number, ID number (when required for applications), CVs, employment history, qualifications.
- Automatically collected data: IP address, browser type, device, pages visited and referral source (via cookies and analytics).
- Third‑party data: where you permit (e.g., LinkedIn profile import) or where partners provide candidate information.
2. How we use your information
- To manage applications, verify eligibility and communicate about opportunities.
- To deliver services, send updates, and respond to enquiries.
- To improve our website and services via analytics.
- For legal compliance and fraud prevention.
3. Legal basis for processing We rely on your consent, the necessity to perform services you request, legitimate interests (e.g., improving services, recruitment matching), and legal obligations.
4. Sharing and disclosure We may share personal data with:
- Employers, training providers and SETA partners for placement and verification purposes.
- Service providers who support the website (hosting, analytics, email services). These providers are bound by data processing agreements.
- Legal authorities if required by law.
5. Cookies and tracking We use cookies and standard web analytics to understand how visitors use the site. You can manage cookie preferences via your browser or the cookie banner on the site.
6. Data retention We retain personal information only as long as necessary for the purpose collected or as required by law. Application data may be retained for up to [X] years for auditing and compliance — specify period according to your policies.
7. Your rights Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, and to request portability of your personal data. To exercise any rights, contact privacy@youthskills.co.za.
8. Security We implement reasonable technical and organisational measures to protect personal information, but no system is completely secure. Report security concerns to privacy@youthskills.co.za.
9. International transfers If personal data is transferred outside South Africa, we ensure adequate safeguards are in place as required by law.
10. Changes to this policy We may update this policy. Significant changes will be posted on this page with an updated date.
Contact For privacy questions or to exercise your rights: privacy@youthskills.co.za.
